Person Centred Care ...
Our philosophy is simple - provide the best quality care in the best environment by the best trained staff, in a wonderful and peaceful setting.
We strive to create a warm and harmonious environment where residents can feel fulfilled and content and where their families feel welcomed as part of the Hawthorn Manor family and enabled to be a continuing and important part of their loved ones' lives.
Everyone has unique qualities and our dedicated and committed staff ensure they provide care that is responsive to individual personal preferences, needs, values and desires. There’s always someone here to help at Hawthorn Manor. A familiar someone on whom residents can rely for support whenever required.
Our carers know more than names and faces. They know people’s personalities, their priorities and their preferences, and therefore can provide all that a resident needs, when and where it’s needed, while all times respecting the privacy and dignity of that particular person